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Self-employed | Boynton Beach, FL

• Configure home routers and resolve Wi-Fi, Ethernet, DNS, Windows, and PC hardware issues for local clients, then explain fixes in plain language.
• Restored expected download performance within five minutes by tracing a 100 Mbps negotiated Ethernet link to a faulty cable and validating its replacement.
• Returned a no-boot PC to service in about one minute by checking the motherboard slot layout and reseating moved memory in a supported paired configuration.
• Restored domain lookup and browsing within five minutes by separating DNS failure from general connectivity and switching to a working Cloudflare resolver.

Proxmox VE | OPNsense | Managed switching | VLANs

• Operate a three-node virtualization environment with separate network zones for management, storage, internal services, public services, and guests.
• Restored cluster quorum after a switch migration, repaired an OPNsense captive-portal binding, and migrated client DNS to Technitium with validation and recovery notes.

Cisco CML | IPv4/IPv6 | OSPF | VLANs | NAT/PAT | ACLs

• Built a reusable five-node dual-stack campus lab covering VLANs, trunks, EtherChannel, DHCP, NAT/PAT, ACLs, and OSPFv2/v3.
• Created blank, guided, and answer-key variants plus five break-fix tickets and show-command validation checklists.

Windows Server 2025 | Active Directory | DNS | GLPI | LDAPS | PKI

• Built a Windows Server 2025 Active Directory domain (AD DS and DNS) in a home lab; practiced help-desk tasks including user and organizational-unit creation, password resets, and group management.
• Integrated a self-hosted GLPI ticketing system with the domain over encrypted LDAPS, secured by an Active Directory certificate authority, and worked sample tickets from intake to resolution.